Payment Methods

We ask that all orders be placed online via credit card payment. From the shopping cart, you have the option to check out using our secure server or PayPal. We accept most major credit cards including Visa, MasterCard as well as PayPal.  To pay for your order using one of these services, login to your PayPal account during checkout and then select the major credit card registered with your account. Payment must be received in full by Vortex Restaurant Equipment before we begin the ordering process.

We accept cheque payments for orders totalling over $1000. Please Note: once we receive the cheque, there will be a five business day waiting period prior to processing your order as your cheque clears. To expedite the waiting period, you may send a certified cheque for payment. We can begin processing your order as soon as a certified cheque is received. If you wish to pay by cheque, all you need to do is continue through the checkout process and click on “Alternate Payment” located in the “Credit Card Information” box on the Review Your Order page during checkout. This will give you our account information to transfer the funds for your order and also place the order. You can also contact us after the order is placed if you would like to mail a payment or complete a wire transfer. Please note the order will be on hold until funds are received. Payment must be received in full by Vortex Restaurant Equipment before we begin the ordering process.

We accept payments by wire transfer for orders totaling over $1000. For more information, please email us at sales@vortexrestaurantequipment.com, and one of our sales associates will be happy to answer any questions you may have concerning your order/payment.

All of our pricing is listed in CDN dollars ($). When ordering outside of the Canada, the funds are converted to the local currency of the ordering country on your credit card statement. With the fluctuating nature of currencies, while Vortex Restaurant Equipment makes every effort to maintain accurate prices, some prices may change without notice.

A telephone order begins with a confirmation of the equipment to be ordered. Once the equipment has been finalized, a Sales Order for signature and a Payment form for completion will be emailed to you. When both are received by Vortex (via fax or email), your Order will be processed. The Authorization Form will ask which payment method you wish to use; Vortex Restaurant Equipment requires a minimum of 50% of the purchase price as a deposit to process your Order. The balance is due prior to you receiving your equipment. Once we have received your payment information, it is entered into our secure database for process. Payment must be received in full by Vortex Restaurant Equipment before we begin the ordering process.

To pay in person for your equipment, you may use your Visa, MasterCard, or Interac. We require a minimum of 50% of the purchase total to process your order with the balance due prior to you receiving your equipment.

If you wish to pay by personal cheque, please allow five business days for the cheque to clear. Vortex will not process your Order until that time. You may choose to pay with a certified bank draft, and this will be accepted as cash. Payment must be received in full by Vortex Restaurant Equipment before we begin the ordering process.

We do offer varying kinds of finance and leasing options for commercial restaurant and kitchen equipment. All equipment needed to properly run your commercial kitchen can be covered. This includes fryers, ovens, microwaves, grills, serving equipment, refrigeration, and much more.

This is what makes our approach distinctive:

• A simple, quick, and personalized process
• A recognition of the constraints experienced by equipment purchasers
• Fixed leasing rates that are considered tax deductible
• Protection of your working capital
• A quick follow-up of your file and a rapid, definitive answer

Our different financing solutions have a very high acceptance rate. We do everything in our power so that your application is accepted and you receive equipment as soon as possible.

The Five Steps to Applying for Financing with Leasing:

1. Choose your equipment.
2. Fill out leasing credit application form; sign it, then email it to us.
3. You will receive a notice of acceptance in short order.
4. To finalize your agreement, one of our representatives will provide details of the next step.
5. Once the equipment has been delivered, and you are satisfied, we receive payment.

“Rent-Try-Buy Programme” is an alternate solution to a fixed term lease. In effect, a rental company purchases equipment from us on your behalf, then you enter into a twelve month rental agreement with them. There is no added cost to the equipment; you pay the same price as if you purchased fully yourself.

With “Rent-Try-Buy” you put your hard earned money into growing your business rather than spending it on equipment. Our simple 12-month agreement lets you use the equipment for one year before you buy it.

DURING your rental term you have the freedom to choose one of these flexible options:

1. Upgrade your equipment to the latest model without penalty;
2. Purchase the equipment and receive a rental rebate.

At the end of your 12-month agreement, you can:

1. Continue renting while the purchase price continues to reduce;
2. Return the equipment with no further obligation;
3. Switch to “Easy Own” a long-term rental solution that works towards ownership of the equipment.